Gamble Responsibly

Responsible Gaming Pledge

Reel Time Games UK Ltd, operating under the domain eye-of-horus.games, is committed to the promotion of responsible gaming practices across all aspects of its operations. It is the position of this organisation that gambling shall remain an activity undertaken solely for purposes of entertainment, and that the welfare of all registered users is regarded as a matter of paramount importance. All services provided by Reel Time Games UK Ltd are governed in accordance with applicable United Kingdom regulatory requirements, and it is the responsibility of this organisation to ensure that appropriate safeguards are maintained at all times. Measures have been implemented to prevent underage gambling, to identify and assist individuals who may be experiencing difficulties related to gambling behaviour, and to provide accessible mechanisms through which users may exercise control over their gaming activity. This pledge is observed as a binding corporate commitment and is applied without exception to all users engaging with services operated by Reel Time Games UK Ltd.

Problem Signs

The following behavioural indicators have been identified as potential signs that gambling may have ceased to be a recreational activity and may instead be causing harm. Users are encouraged to assess their own conduct in relation to the criteria set out below.

Gambling with funds that have been allocated to essential expenditure, including but not limited to rent, utility payments, food, or debt repayment obligations.
An inability to cease gambling activity once commenced, or repeated unsuccessful attempts to reduce the frequency or monetary value of wagers placed.
A pattern of increasing the size or frequency of bets in order to recoup losses previously sustained, commonly referred to as chasing losses.
Concealment of gambling activity from family members, close associates, or financial institutions, including deliberate misrepresentation of the amount of time or money expended on gambling.
Experiencing significant psychological distress, including anxiety, irritability, or depression, when access to gambling is restricted or when attempts are made to reduce gambling activity.
Continued engagement in gambling activity despite awareness of adverse financial, personal, or occupational consequences resulting from such behaviour.

Account Restriction

Reel Time Games UK Ltd provides registered users with the facility to implement account restrictions and to request voluntary exclusion from gaming services. These mechanisms are available to all users and may be activated at any time through direct communication with the customer services department.

Voluntary self-exclusion may be requested for a defined minimum period or on an indefinite basis, in accordance with the preferences expressed by the user. Upon the activation of a self-exclusion arrangement, access to the user's account shall be suspended for the duration of the exclusion period, and all promotional communications shall be ceased with immediate effect. It is the policy of this organisation that self-exclusion requests are processed promptly and that reinstatement of account access is not permitted prior to the conclusion of the agreed exclusion period, subject to the satisfaction of applicable verification requirements.

Account limitations, including the restriction of deposit capabilities, wagering activity, or session access, may also be requested independently of a full self-exclusion arrangement. All such restrictions, once applied, shall not be reversed or reduced within the minimum cooling-off periods established under the applicable regulatory framework.

Setting Limits

A range of financial and temporal limitation mechanisms is made available to all registered users of eye-of-horus.games. These tools have been provided to enable users to maintain control over their gambling activity and to prevent expenditure beyond levels that have been predetermined by the user.

The following categories of limitation are available for application to any registered account:

Deposit Limits: A maximum threshold may be applied to the total value of funds deposited within a specified daily, weekly, or monthly period. Requests to reduce an existing deposit limit shall take effect immediately. Requests to increase an existing deposit limit shall be subject to a mandatory review and cooling-off period prior to implementation.
Loss Limits: A ceiling may be established upon the total amount that may be lost within a designated timeframe. Should the applicable limit be reached, further wagering activity shall be suspended until the commencement of the subsequent period.
Wager Limits: Restrictions may be imposed upon the maximum monetary value of any single wager placed, or upon the aggregate value of all wagers placed within a defined period.
Session Time Limits: A maximum duration may be set for individual gaming sessions. Upon the expiry of the designated session period, the user shall be logged out automatically and shall be required to re-engage in order to resume activity.
Reality Check Notifications: Users may elect to receive periodic notifications during active gaming sessions, providing a summary of time elapsed and funds expended, in order to facilitate informed decision-making.

All limit requests are to be submitted through the account management interface or by contacting the responsible gaming team directly. This organisation reserves the right to apply additional restrictions where it is determined that a user's gambling activity presents indicators of potential harm.

Support Resources

Professional assistance is available to individuals who believe that their gambling behaviour may be causing harm, or who are concerned about the gambling behaviour of another person. It is strongly recommended that any user who identifies with the indicators described within this policy seeks guidance from a qualified support organisation without delay.

Dedicated support services exist within the United Kingdom and are provided free of charge to those in need of assistance. These services offer confidential advice, counselling, and practical support to individuals affected by problem gambling, as well as to their families and close associates. Support is available through telephone helplines, online chat services, face-to-face counselling, and self-help programmes, depending upon the individual's requirements and circumstances.

Users are advised to contact the responsible gaming team at Reel Time Games UK Ltd in the first instance, and referral information to appropriate professional services shall be provided upon request. It is the policy of this organisation to cooperate fully with recognised support providers and to facilitate access to assistance in all cases where it is required.

Get in Touch

Responsible gaming enquiries may be directed to the designated team at Reel Time Games UK Ltd. All communications received in relation to responsible gaming matters are treated with strict confidentiality and are addressed in accordance with the applicable regulatory obligations of this organisation.

For all responsible gaming enquiries, including requests to apply account restrictions, initiate self-exclusion, or obtain referral information for professional support services, contact may be made via the following address:

Email: [email protected]

All enquiries shall be acknowledged and responded to in a timely manner. Users are encouraged to make contact at the earliest opportunity should any concerns arise regarding their gambling activity or account status.